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  • Points of attention
  • Freight documents & Basic agreement
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Dear carrier, supplier, courier, or forwarder,
With the information below Koppert tries to facilitate your delivery. Think of agreements, preconditions, contact points and a route description/plan.

General points of attention

In response to previous feedback, we provide the following in advance:

  • Please refer to the map;
  • Couriers and packages are mostly delivered to Veilingweg 16;
  • Unload small goods (packages) on Veilingweg 46;
  • Unload the larger goods (pallets) on Veilingweg 46;

  • Freight documents

    Minimum information required on freight documents

    Every freight document and waybill should include the following information:

    • Name of contact person/orderer;
    • Address of delivery (think Veilingweg 16 or 46, etc.);
    • Phone number of contact person (where to deliver);
    • Order number of order.

    Does your freight document appear incomplete?

    If your freight document does not contain the required information, we ask that you take the following steps:

    • Ask your employer or client (in the role of supplier/contractor of Koppert) for the missing data and still note it on the freight document;
      • Is the client/employer (supplier) unavailable or does not have the correct information?
        • Please contact our Facility Warehouse Coordinator, telephone number +31105140502;
        • He or she will help you find an immediate solution and later check what went wrong/can be improved.
  • Basic agreement

    • Koppert should provide the minimum data required for the packing note on an order;

    • Supplier should confirm the order;

      • Otherwise the planning department assumes that the requested date is also the delivery date.

    • Upon arrival, the receiving Koppert employee should enter and/or have the order entered.

Delivery addresses

Complaints

Do you have any complaints or suggestions?

  • Please mail them to the Facility Warehouse Coordinator: fz@koppert.nl o.g. order number.
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